This website is operated by Sandalista VAT NUMBER 802233419, DOY PERISTERIOU, Aimiliou Veaki 58 Peristeri Attica Greece 12134. Throughout the site, the terms “we”, “us” and “our” refer to Sandalista. Sandalista offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Returns Policy

The company supports the concept of e-commerce and provides all the necessary information through descriptions and images on this website, so the customer may experience and get in touch with our products through their screen. We would like to point out the benefits of internet use in daily shopping by submitting use cases of product returns or exchanges.

Product Returns due to delivery error

In all the cases that the company delivers a different sku or a different quantity from the requested, we will recommend you a free method so we can take them back and either resend you your order or cancel the order.

Returns of defected products

In the unlikely case you discover a structural error, after we confirm it we proceed as instructed:

  • • The package you wish to return, must include all the documents it originally included. If the problem occurred later and the packaging is missing, we will not require it.
  • • The return of the package must go through our shipping partners or in our store. In case of a courier the customer does not pay for the shipment.
  • • When we receive the package, out team will check the reported defaults and will get back to you as soon as possible.
  • • After we acknowledge the default we will fix the issue or we will replace the goods accordingly. In case non of the above is possible we will proceed to refund.
  • • In case of a credit o debit card payment, we will proceed to refund through your bank and after we declare the refund we are not responsible for the duration of the transaction. In case of cash on pickup, we will refund you in our store.
  • • In case of a return in which we find the goods damaged or missing, the company may proceed to a partial refund depending on the value of the product and the damage taken.

Returns of defective products during delivery

Return of the products which are considered defective upon delivery (DOA) would be accepted back within seven (7) calendar days from the day of delivery. Meanwhile, the product(s) need to be in its original condition and all the documents provided upon delivery (Invoice, Delivery Order Sheet) to be inside the box. In these occasions, the following are valid:

  • • We receive the package and check its condition to validate if the problem mentioned,occurs.
  • • It is necessary that the company receives and checks the items, then we proceed to a replacement with a new items or similar ones. In case of lack of the items selected equally to the items bought referred to price and quality or in case the costumer do not wish to replace their purchase we proceed to a refund. Refund is being proceeded in the exact way the initial payment was being completed to the company.
  • • Especially, in case οf charging the debit card, the company is obliged to inform the Issuing Bank about the cancelation of the transaction and the bank will proceed to every action needed based on the contract signed with the customer without the company being responsible any more. The company does not bear any responsibility after notifying the customer about the time and the way of execution of the rebuttal, which is regulated by the aforementioned contract. In case of cash payment, if the customer chose the option of "Receival from the Store", they will be refunded from any branch of the company network. In case of payment by bank transfer, a reverse bank transfer will be made from the accounts of the company to the customer.
  • • Shipping Costs, for both the return of the products to the company and delivering the replaced products to the customer, are charged to the company.
  • • In case the company receives the products damaged or there is something missing, the Online Shop has the right to ask for compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other in total or partial offset of this claim towards the customer.

Return of non-defective products - Right of unjustified withdrawal by the customer

The customer has the right to withdraw from the purchase contract within a period of 14 calendar days from the date of agreement of the service contract (in the case of such a contract), or from the delivery (in the case of products) and even when there are many products in the same order from the delivery of the last while when there is an obligation to deliver products at regular intervals from the delivery of the first. The withdrawal is made under the following conditions:

  • • This cancelation is unreasonable and without any charge and if the item has already been delivered,the customer must return the product exactly in the condition in which it was received, with all its included items, the accompanying documents and its packaging in excellent condition.
  • • The declaration of cancelation is proceeded in writing form or electronically via e-mail.
  • • The consumer must return the product (s) within 14 days from the day they notified the company of their request for withdrawal, in accordance with the terms of this paragraph.
  • • Following the declaration of withdrawal, the company is obliged to return the amount of monet received, within 14 days from the delivery of the products.
  • Shipping Cost is not refunded.
  • • The refund of the customer will proceed in the same way that the original payment was done. Especially, in the case of a charge of the debit card: in the occasion that until the withdrawal and return of the item the price has been paid to the company by the bank, the company will be obliged to inform the Bank of the cancellation of the transaction and the bank will carry out any transaction provided under the contract has drawn up with the client. The company after notifying the customer does not bear any responsibility for the time and method of execution of the rebuttal, which is regulated by the aforementioned contract. In the case of payment in cash, if the customer had chosen the option "Receival from the Store", money will be refunded to them from the store where they received the product.
  • • The customer is responsible to compensate the company if they used the products other than the necessary to determine the nature, characteristics, and function of the goods in the period until the declaration of withdrawal. The determination of the nature, characteristics, and operation of the goods should be made based on the information on the page of each product, as well as the additional information provided by the company. The company is willing to inform the customer of any questions about the nature and operation of the products by providing additional information material electronically or otherwise.
  • • In case of a return in which we find the goods damaged or missing, the company may proceed to a partial refund depending on the value of the product and the damage taken.


We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy see further below.


What data we might process The GDPR has effects beyond lending, insurance and other firms where sensitive personal data is collected and processed as a matter of course. The regulation applies to the human resources record of employees and even the IP addresses of people using online services. The GDPR builds upon data rights that the EU had advocated, such as the right of an individual to be forgotten and the right to data portability. Mainly we process anything you want to share in order to deliver your order.

How we secure your data protection

εμείςThe General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU). Sandalista is taking very seriously your privacy.GDPR»).

The GDPR has effects beyond lending, insurance and other firms where sensitive personal data is collected and processed as a matter of course. The regulation applies to the human resources record of employees and even the IP addresses of people using online services. The GDPR builds upon data rights that the EU had advocated, such as the right of an individual to be forgotten and the right to data portability

Breaking Down General Data Protection Regulation

The GDPR was adopted in April 2016 and added to the EU’s general policy of protecting citizen’s data.

In addition to the notifications of collection and legal ramifications for misuse, there is also a requirement to obtain explicit consent, notify in cases of a hack or breach, appoint dedicated data protection officers, and much more. For financial institutions, the GDPR requires significant investments in compliance to ensure continuing access to the EU market. The GDPR also pushes firms to pseudonymize personally identifiable information (PII) prior to processing it, meaning that the data can’t be attributed back to a particular person. The pseudonymization of data allows firms to do some larger data analysis, such as assessing average debt ratios of its customers in a particular region — that would otherwise be beyond the original purposes of data collected for assessing creditworthiness for a loan.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall The Feather Tribe, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


For order completion we have to keep your shipping information so we can deliver or hold a product for you. But your info won't be used from any of Sandalista's staff except the responsible department due to privacy limitations. Our company insists on maintaining your privacy at the standard level required by Greek authorities. Sandalista will not use or share your personal info without your approval or if it is required by law. Please be aware that under certain circumstances, sharing and revealing gathered data without your approval may be obligatory (if a court order is issued for example).

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Your submission of personal information through the store is governed by our Privacy Policy.


It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Transactions Security

Every card payment is processed within Stripe and the Alpha e-Commerce platform and under TSL 1.1 encryption protocol (128-bit Secure Sockets Layer-SSL). Encryption is a way to code the information until it gets to the appropriate recipient who will be able to decode it with the right encryption key.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


Questions about the Terms of Service should be sent to us at info@sandalista.gr

Proceeding to an order is an acceptance of our privacy policy.

By using the website sandalista.gr you agree to our terms and conditions.

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