Shipping & Returns

*Free shipping(via ELTA Courier) and the first change of size(if needed) for Greek destinations.

After we dispatch the order, you will get an e-mail with your tracking number.

For standard shipping please allow up to 3-5 business days for orders of in stock items to be dispatched from us in Athens.

Η αποστολή στην Ελλάδα είναι δωρεάν και πραγματοποιείται σε 3-4 εργάσιμες ημέρες εκτός απροόπτου, ανάλογα με τον προορισμό.
For every other place in the whole world we use UPS.

*For orders from Cyprus we use TNT. Shipping costs are 3,90 euro for flat designs and 6,90 euros for platforms. We prepare and ship the order within 2-3 business days.

Cancellations

If you wish to cancel an order (in whole or in part) please send us an email to info@sandalista.gr or call +30 2103235199. You may cancel your order strictly within an hour after placing it. After that period of time it is not possible to cancel your order.

Returns

Please contact us at info@sandalista.gr in case you wish to return an item or call at +30 2103235199.

Our policy lasts 14 days. If 14 days have gone by since your purchase was received, unfortunately we can’t offer you a refund or exchange, unless it can be proved that the package went missing in the post. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be approved for exchange or refund. Any item that is returned more than 14 days after delivery will not to approved for exchange or refund.

The products need to be in perfect condition.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over €50, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

In case of cancelation you are eligible for the total of the shipping cost.

Note that in case your products is delivered damaged, you have to let us know the same day.

Products on sale are not returnable.